Looking for Software, Patches & Updates? Go to Instrument Management and find the link in the left-side navigation. You will need to be logged in to thermofisher.com to view Instrument Management.
Instrument Management provides answers to your instrument and services questions when you need them
- Complete instrument service history and field service reports
- Online service and service contract quotes
- Warranty and service contract status
- Instrument software, patches, and updates
- All instrument details in one location
Complete instrument service history and field service reports
From the first day your instrument was installed, all of your instrument service history is available. Easily view service order number, visit type, date information, and a brief description of the service call. If you need a copy of the field service report, simply click on the request link to get a copy of the report.
Online service or service contract quotes for your convenience
When requesting service from your instrument page—all of your instrument information and contact details are auto—populated, so you only need to provide a brief description of your needs and click “Submit.”
Summarized list of all instrument details in one place
Keep track of all your instrument details digitally in one place. You can track model and serial numbers, instrument nicknames, computer details, and other internal tracking numbers used to manage your instrument use and care information.
Warranty or service contract status with alerts
All of your warranty and service contract information, including when the contracts start and end, are available online. This feature also provides you with alerts when your warranties or contracts are expiring so your coverage does not lapse.
Instrument software, patches, and updates
Readily find instrument software, patches, and updates for real-time PCR, PCR, DNA sequencing, cell biology, cell imaging, capillary electrophoresis, DNA/RNA purification, flow cytometry, and laser capture microdissection systems.
Shared view of instruments, including online instrument scheduler
If you would like a shared view of all of the instruments in your laboratory, utilize the Labs section. Leverage the notes section and discussion board to stay connected. And schedule instrument use with the online instrument scheduler.
Keep track of all your web-enabled instruments—even those from other manufacturers
Make administrative tasks easier by keeping track of the service needs and warranty and service contracts for all instruments in your laboratory in one place.
Video: Learn more about Labs ?
Download a brochure to learn about the benefits of managing your instruments online.
At this time, Instrument Management is available in the United States, Canada, Australia, New Zealand, and most countries in Europe.